- View and pay their invoices (Client Portal → Invoices), including downloading the PDF
- Track projects they’re part of, read-only (Client Portal → Projects)
- Browse the knowledge base (Client Portal → Knowledge Base)
- Open and reply to their own support tickets (Client Portal → Tickets)
- Accept or decline proposals and estimates sent to them, via the public links in those emails — this doesn’t require being logged in at all
Collaboration
Client Portal
What your customers see when they log in
Any customer contact you’ve given login access to lands here — a deliberately lighter, separate layout from the Staff/Admin portals, not a reskinned version of the same screens.
A client can: